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Frequently asked questions
Documents, timelines, rates, security: all the answers to move forward with confidence.
A valid ID card or passport is all you need to complete your application online. Additional supporting documents may be requested during the review of your file.
You receive an instant preliminary answer after the simulation. Once your file is complete, our team reviews it within 24 to 48 business hours and keeps you informed by email at every step.
Yes, partial or full early repayment is possible at any time, in accordance with European consumer credit regulations.
Absolutely. Your data is encrypted, processed in accordance with the GDPR and never sold to third parties. It is used exclusively to assess your financing request.
Yes. In accordance with the European Consumer Credit Directive, you have a 14-calendar-day withdrawal period from the signature of the credit offer.